Monday, March 01, 2010

Working with multiple Firefox profiles 

I've known for a long time that Firefox supports multiple profiles, but I've until I read this LifeHacker article, I didn't realize just how useful that feature could be.
Instead of installing every single extension for every task into the same Firefox profile, why not separate them into separate profiles, organized by task? Think of Firefox like an Operating System for the web, and each profile as a separate application—one profile is used for basic web browsing, another for writing, another for web development, and so on.

Most of the writers at Lifehacker HQ use different profiles for writing, researching, and personal browsing on a daily basis. It keeps your Firefox instances running smoother, and each profile is streamlined for accomplishing the kind of things you want to accomplish with that profile.

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Wednesday, February 24, 2010

TMX Group blog 

The TMX Group, the company that runs the Toronto Stock Exchange where I work, now has a blog. It'll be interesting to see if this tentative step into social media percolates down into the depths of the organization where I dwell.

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Thursday, February 04, 2010

HTML 5 and the future of the Internet 

It's been a while since I've looked at the latest developments in web standards, so I can't really say much about why HTML 5 has been creating a lot of buzz recently. But most of it seems to be about video, with sites like YouTube using HTML 5 instead of Flash to display video. The folks at Gizmodo have taken a close look at HTML 5 and hae written a long detailed article about the effect that its about to have on the Internet. If you're working with any form of web technology, you should probably read this.
Here's what's really going on. HTML 5 is already working its way into the underpinnings of web apps you use every day, making them faster and more stable than those relying on Java or other plugins. They're more like real apps. It's helping us inch closer to the dream of having real applications available at all times, on any platform.

HTML is also setting forth a vision of media—specifically video—that doesn't rely on crashy, resource-intensive proprietary plugins. Look in your plugins folder, you will probably see four video plugins at a minimum. HTML is a standard with an optimistic view of the future: You launch your browser, and whatever site you visit, whatever media you choose to play, your browser just magically supports it, without the frustration, confusion and added instability of a plug-in.

But at heart HTML is just a framework, a glimpse, and an ideal: Its real effect on the internet continues to be defined by the companies and web developers who choose to adopt its many pieces—and it is further shaped by those who don't.

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Wednesday, January 27, 2010

How Barack Obama uses the Internet 

Say what you will about Barack Obama's policies, there's no doubt that he's the most Internet savvy president yet. This Washington Post article describes in some detail how he gets information and makes decisions, and the Internet plays a big part.
Obama is the first truly wired president, the first to have Internet access at his desk and to converse regularly via e-mail. This fingertip access sends him "constantly" online, said one senior adviser, and the information he finds there influences his thinking and some of his deliberations. He also "uses the Internet like a normal adult," said another aide, "reading news articles, checking sports scores."

As for what Obama reads online, his advisers said he looks for offbeat blogs and news stories, tracking down firsthand reporting and seeking out writers with opinions about his policies. Obama was particularly interested in Atlantic Online's Andrew Sullivan's tweeting of the Iranian elections last year, said an aide, who requested anonymity to discuss what influences the president.

When they spoke for attribution, administration officials played down the notion of a Googling commander in chief.

"I don't think time permits him to be surfing all the time," Axelrod said, adding that the president reads "magazines like crazy," including the New Yorker, the Economist, Sports Illustrated and Rolling Stone. "There are some commentators whose views he's interested in, and he'll read blog items."

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Tuesday, November 24, 2009

Protecting yourself from malware 

It's a dangerous world out there, what with all sorts of worms, trojans, viruses, and other types of malware just waiting to fill up your nice new terrabyte hard drive with spam and child porn. All you need to do is go to the wrong web site and bang, you're 0wned. This LifeHacker post offers some useful tips for protecting yourself - note the one about replacing Acrobat Reader with something more secure, or at least disabling the browser plug-in.

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Monday, November 02, 2009

Internet bundling poster-this could be us 

Here's a wonderful piece of pro-net-neutrality propogranda - a poster advertising various Internet service bundles - a parody of the way your cable company likely sells it's services. It can't happen here, can it?
And before you dismiss the chart outright, check out your cable company's channel packages. Replace content provider fees with new network backbone charges, and cable packages with traffic or website packages, and hey, look, shit—this doesn't seem so crazy, does it? Click here for the full version. [Reddit via Crunchgear]

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Editorial against 3 strikes anti-piracy laws 

In his latest editorial in The Guardian, Cory Doctorow takes on the 3-strikes and you're disconnected anti-piracy laws that are being proposed in Europe (and in Canada too, if our fearless leader and his minions have their way). Worth reading and keeping in mind when the next version of Bill C-61 is launched in Parliament.
The internet is an integral part of our children’s education; it’s critical to our employment; it’s how we stay in touch with distant relatives. It’s how we engage with government. It’s the single wire that delivers freedom of speech, freedom of the press and freedom of assembly. It isn’t just a conduit for getting a few naughty free movies, it is the circulatory system of the information age.

To understand just how disproportionate this is, consider the corollary: what if Peter Mandelson proposed a rule to terminate the internet access of any movie studio or record company accused of three baseless copyright claims against the public? We could go down to all Universal offices and data centres with a huge pair of boltcutters and snip its net wires at the junction box.

It would be a corporate death penalty. Families that receive this penalty — without a judge or trial — will face a similar terminal fate, cut off from the system that connects them to life and livelihood.

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Saturday, October 24, 2009

Keep an eye out for Mozilla Raindrop 

The Mozilla Foundation has started work on another piece of software, called Raindrop, which looks to be a more intelligent e-mail/messaging client than what we have now.
The goal of Raindrop is to make email and messaging personal again, and allow complete customizability in how you manage that information. It brings in content from multiple, sources such as Twitter, RSS feeds, and email, and presents it in one central, web-based front end. Thus, instead of having to watch multiple sources just to keep up on your personal conversations, you can focus on one single bucket.

Raindrop can also decide which conversations are important to you and your life, and "bubble up" that information to the top—while keeping the less important messages out of the way. In addition, like all Mozilla projects, Raindrop will be extensible—whether through HTML, Java, CSS, or APIs—in order for you to further personalize your experience.

I'm definitely looking forward to seeing this, but I wonder what effect it will have on the development of Thunderbird. I've been using Thunderbird for quite a while, and I prefer it to any other e-mail clients I've used, but it definitely hasn't kept pace with the Web 2.0 world (Yes, I know there's a new version coming, and I'm waiting to see what it's like, but I won't install a beta e-mail client).

It'll also be interesting to see how Raindrop will compete with Google Wave, which from what I've read about it so far, seems way too complex for its own good.

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Monday, October 19, 2009

Is scientific publishing about to be disrupted? 

The Internet has had a disruptive effect on many industries - especially publishing - the music industry and newspapers being prime examples. This long and well-reasoned essay by Michael Nielsen looks at what the future of scientific publishing might be in the Internet age.
Let’s look up close at one element of this flourishing ecosystem: the gradual rise of science blogs as a serious medium for research. It’s easy to miss the impact of blogs on research, because most science blogs focus on outreach. But more and more blogs contain high quality research content. Look at Terry Tao’s wonderful series of posts explaining one of the biggest breakthroughs in recent mathematical history, the proof of the Poincare conjecture. Or Tim Gowers recent experiment in “massively collaborative mathematics”, using open source principles to successfully attack a significant mathematical problem. Or Richard Lipton’s excellent series of posts exploring his ideas for solving a major problem in computer science, namely, finding a fast algorithm for factoring large numbers. Scientific publishers should be terrified that some of the world’s best scientists, people at or near their research peak, people whose time is at a premium, are spending hundreds of hours each year creating original research content for their blogs, content that in many cases would be difficult or impossible to publish in a conventional journal. What we’re seeing here is a spectacular expansion in the range of the blog medium. By comparison, the journals are standing still.

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Tuesday, August 25, 2009

Why Craigslist is such a mess 

Craigslist is one of the best known and popular sites on the Internet, despite its refusal to embrace all of the latest Web 2.0 doodads. Wired has a long article about Craigslist and its founder that helps explain why it's the way it is.
The Internet’s great promise is to make the world's information universally accessible and useful. So how come when you arrive at the most popular dating site in the US you find a stream of anonymous come-ons intermixed with insults, ads for prostitutes, naked pictures, and obvious scams? In a design straight from the earliest days of the Web, miscellaneous posts compete for attention on page after page of blue links, undifferentiated by tags or ratings or even usernames. Millions of people apparently believe that love awaits here, but it is well hidden. Is this really the best we can do?

Odd perhaps, but no odder than what you see at the most popular job-search site: another wasteland of hypertext links, one line after another, without recommendations or networking features or even protection against duplicate postings. Subject to a highly unpredictable filtering system that produces daily outrage among people whose help-wanted ads have been removed without explanation, this site not only beats its competitors—Monster, CareerBuilder, Yahoo's HotJobs—but garners more traffic than all of them combined. Are our standards really so low?

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Saturday, August 22, 2009

Usenet's not dead - here's how to use it 

Usenet is one of the oldest parts of the Internet, but one that has always been a bit obscure. Recently it's fallen on hard times due to a witchhunt by anti-porn crusaders that's caused many ISPs to drop their Usenet feeds. However, there are still good, commercial feeds available, if you don't mind paying a small monthly fee or paying for downloads by the gigabyte. And if you don't care about binary downloads, there are free Usenet servers for the text newsgroups.

I've been using Usenet almost since I got on the Internet, and currently use GigaNews Unlimited Newsgroup Access as my main provider. Some years ago I wrote an article about Usenet for technical writers, which is archived on my web site. I'm fairly conservative in my usage, and still use an ancient version of Agent as my newsreader, mainly because I've archived thousands of posts in Agent's format.

Gizmodo has thoughtfully written a nore up-to-date article on Usenet, extolling its virtues for file downloading as a replacement for torrent files. It's a good overview and the article explains how to use Sabnzbd, a more modern (and freeware) Usenet client. And if file downloading isn't your thing, the text newsgroups are still there (perhaps not as lively as when I wrote my article in 2001), and you can still browse the ones listed in my article.

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Wednesday, August 12, 2009

Some Google search changes 

The always useful ReasearchBuzz blog has some new posts about recent improvements to some of Google's search functions.

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Monday, August 10, 2009

The outing of Pranknet 

There's been quite a bit of coverage in the mainstream media recently about PrankNet, a group of malicious idiots who have somehow managed to scare people into doing some bizarre things. The Smoking Gun has an in-depth article about how the group was outed, and it's well worth reading, and thinking about.
Coalescing in an online chat room, members of the group, known as Pranknet, use the telephone to carry out cruel and outrageous hoaxes, which they broadcast live around-the-clock on the Internet. Masquerading as hotel employees, emergency service workers, and representatives of fire alarm companies, "Dex" and his cohorts have successfully prodded unwitting victims to destroy hotel rooms and lobbies, set off sprinkler systems, activate fire alarms, and damage assorted fast food restaurants.

But while Pranknet's hoaxes have caused millions of dollars in damages, it is the group's efforts to degrade and frighten targets that makes it even more odious. For example, a bizarre July 20 prank ended with a hotel worker actually sipping from a urine sample provided by a guest at a Homewood Suites in Kentucky. Additionally, at least twice this year, fast food workers--fearing that they would suffer burns after being doused by chemicals from a fire suppression system--stripped off their clothes on the sidewalk outside their respective restaurants.

"Dex", who took his nickname from the lead character in "Dexter," the Showtime series about a serial killer who murders serial killers, is bitingly contemptuous of law enforcement and its ability to stop Pranknet or locate its members. When a victim warns him that they are contacting police, he laughs derisively and offers to provide cops with a crayon to trace his number. He and his followers place their prank calls via Skype, confident that the Internet phone service sufficiently cloaks their identities and whereabouts.

I wouldn't be surprised to see this start another round of calls for crackdowns on the Internet and lawmakers trying to ban Internet anonymity.

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Monday, July 06, 2009

How the Web and blogs have changed publishing 

Here's an article that summarizes some of the ways in which the Web and blogs have changed publishing. It would be nice to see it extended to include Twitter.
Update: It works better with a link to the article ....

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15 articles about CSS 

If you've been doing any work with a help authouring tool like Flare or RoboHelp recently, you've probably had to mess with Cascading Style Sheets (CSS) to get the formatting you want. I've been using CSS on my web site for more than a decade, but I haven't kept up with the latest developments, like those outlined in some of the 15 articles on this page. You'll find help on absolute positioning, lists, menus, and typography, among other topics.

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Wednesday, June 10, 2009

The state of the Internet in Canada 

Law professor and Internet expert Michael Geist recently spoke to the standing Senate Committee on Transportation and Communications about the state of the Internet and mobile wireless industry in Canada. If you are a Canadian and concerned about the quality and price of your Internet and phone access, (and you should be, because to put it bluntly, you're getting screwed), then you should read this, all of it. It's long, true, but very informative.
We should recognize that Canada was once a leader in the area. In the late 1990s, we became the first country in the world to ensure that every school from coast to coast to coast was connected to the Internet. Soon after that we launched the National Broadband Task Force committed to developing a strategy to ensure that all Canadians had access to high-speed networks.

In the years since that task force, Canada's global standing has steadily declined. Many Europeans countries have eclipsed Canada in its broadband rankings. The Telecommunications Policy Review Panel from a couple of years ago undertook a detailed analysis of the Canadian marketplace with the goal of identifying whether the market could be relied upon to ensure that all Canadians would have access to broadband. Their conclusion was that it would not be relied upon. The panel concluded that at least 5 per cent of Canadians — hundreds of thousands of our fellow citizens — will be without broadband access without public involvement. Last week, the Organisation for Economic Co-operation and Development, OECD, released its latest report on global broadband, and the results should be mandatory reading for anyone concerned with these issues. Canada ranked ninth out of the 30 OECD countries on broadband penetration. That is not great, but the situation becomes even worse once you delve into the details on pricing and speed.

First, Canada is relatively expensive, ranking fourteenth for monthly subscription costs at $45.65. By comparison, Japan costs $30.46 cents and the U.K. is $30.63. Second, the Canadian Internet is slow, ranking twenty-fourth out of the 30 OECD countries. It is truly a different Internet experience for people in Japan, Korea and France, where the speed allows for applications and opportunities that we do not have. Moreover, Canada lags behind in fibre connections direct to home fibre with 0 per cent penetration, according to the OECD. By comparison, Japan sits at 48 per cent, Korea at 43 per cent, Sweden at 20 per cent and the United States, which has been slow in this area, is at 4 per cent. Third, when you combine speed and pricing, Canada drops to twenty-eighth out of the 30 OECD countries for price per megabyte. In other words, as consumers, we pay more for less — higher prices, slower speeds. Fourth, in addition, Canada is one of only four OECD countries where consumers have no alternative but to take a service with bit caps. That means the service provider caps the amount of bandwidth that the consumer can use each month. In almost every other OECD country, consumers at least have a choice between providers that use bit caps and those that do not.

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Saturday, May 16, 2009

Wolfram Alpha is live 

Wolfram Alpha, the much hyped search engine by Wolfram Research, is now live. Calling it a search engine is a bit of a misnomer, because it's also a computational tool and a knowledge organizer. Too see what I mean, do a simple search, for example, "Canada" on Wolfram Alpha and Google and compare the results. You'll get a page of information, much like an almanac entry, with a collection of current statistics and links that let you drill deeper. You can also get the sources for the information.

It's still very much a tool under development - out of the four searches I tried, only one returned useful information, but when it works, it's truly useful.

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Thursday, May 14, 2009

Google adds search options 

Google has added several new options to their search results. It's a phased rollout, so you may not see them yet. If you're one of the lucky ones, you'll see a Show Options link in the blue bar at the top of the results page. From there you can select videos, forums, or reviews, sort by date, or neatest of all, select the Wonder Wheel, which lets you drill down through the search results by category.

This Lifehacker article points to a Javascript hack you can use if you're anxious to try things out and don't see the new options.

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Tuesday, April 07, 2009

More on Wolfram|Alpha 

I posted a while back about Wolfram|Alpha, a new kind of search engine being developed by Stephen Wolfram, the inventor of Mathematica. He was recently interviewed by SF author and mathematician Rudy Rucker, one of the few people who can probably figure out what Wolfram is doing. The interview covers quite a bit of ground about the background behind Wolfram|Alpha and how it comes with other approaches like the Semantic Web.
Kicking off our conversation, Stephen remarks that, “Wolfram|Alpha isn’t really a search engine, because we compute the answers, and we discover new truths. If anything, you might call it a platonic search engine, unearthing eternal truths that may never have been written down before.”

Despite his disclaimer, Wolfram|Alpha looks like a search engine, in that there’s a one-line box where you type in a question. The output appears a second or two later, as a page of text and graphics below the box. What's happening behind the scenes? Rather than looking up the answer to your question, Wolfram|Alpha figures out what your question means, looks up the necessary data to answer your question, computes an answer, designs a page to present the answer in a pleasing way, and sends the page back to your computer.

Let me give three random examples. If you enter the query, “3/26/2009 + 90 days” you’ll get a page that gives a date ninety days later than the first date. If you enter “mt. everest height length of golden gate” you’ll get a page expressing the height of Mount Everest as a multiple of the length of the Golden Gate Bridge. If you enter “temperature in los gatos,” you’ll get something like the current temperature, a graph of the temperatures over the last week with projections for the next few days, and a graph of the temperatures over the last year.

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Thursday, April 02, 2009

Conficker eye chart 

If you think you might be infected by the Conficker worm, or just want to make sure that you're not, take a look at the Conficker eye chart. If you can see all of the images, you're probably fine.

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Sunday, March 29, 2009

How to use BitTorrent like a pro 

Since it's development a few years ago, the BitTorrent protocol has become the dominant method of sharing files and downloading content, both legal and illegal, on the Internet. While many people avoid using it because of its association with pirated software and illegal music downloads, there are many legitimate uses - for example, downloading large game demos or Linux distributions. Gizmodo has a good guide to using BitTorrent, which is aimed at people already using BitTorrent but who want to learn more advanced features. But it's well enough done, that it should help new users as well.

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Saturday, March 28, 2009

Google contacts 

Google now has a page that will let you easily manage your GMail contacts. You can also import contacts from other email programs. The page doesn't list Thunderbird as one of the supported programs, oddly enough. I did export my contacts from Thunderbird as a CSV file and imported them into Google's contact list -- it worked, but will require some manual cleanup. Still, it's nice to have all of my home contacts available online.

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Wednesday, March 25, 2009

Archiving the Internet to a shipping container 

The Internet Archive's Wayback Machine, which archives most of the Internet, has a new home - a shipping container containing 63 Sun servers, each coupled with an array of 48 1 TB hard drives.
For the past 13 years, the Internet Archive has been growing rapidly, most recently by about 100TB of data per month. Until last year, the site had been using a more traditional data center filled with 800 standard Linux servers, each with four hard drives. The new Sun Modular Datacenter that powers it now is on Sun's campus in Santa Clara, Calif., and houses eight racks filled with 63 Sun Fire x4500 servers with dual- or quad-core x86 processors running Solaris 10 with ZFS. Each Sun server is combined with an array of 48 1TB hard drives. The server unit is referred to as a "Thumper."

The Sun Modular Datacenter houses 63 Sun Fire x4500 servers running Solaris 10 with ZFS. Each server has 48TB of capacity.

"The only thing needed besides [the shipping container] are the network connections, a chilled water supply and electricity," said Dave Douglas, Sun's chief sustainability officer. "Customers using this tend to be people running out of data center space and need something quickly or need a data center in remote area where mobility is key."

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Google enhances search 

Google has recently enhanced it's search capabilities and Research Buzz has an explanation of what they've done. The targeted, semantic search feature is the most interesting.
First things first. Google has for a long time had synonym searching. You can put a tilde (~) in front of the word and Google would find not only your keyword but words similar in meaning. To see this feature in action search for ~flowers. Wondering what words Google are actually finding? Search for ~flowers -flowers. You’ll spot the synonyms without your keyword.

The new feature is for suggested related searches, and they are a little more complicated. If you ran the search above take a look at the bottom of the page. You’ll find links to several searches including “biology plants”, “funny cards”, “pollination plants”, and “rhino cards” (rhino cards?) Even with these related searches you’ll note that Google is covering a lot of ground, from plant science to gift giving and special occasions. (If you give Google an even more general search — like say chips — the related searches get even broader, ranging from Erik Estrada to Lays Chips to, um, Doritos.)

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Sunday, March 01, 2009

10 features you can add to GMail 

Google's GMail is pretty powerful on its own, but GMail Labs has been extending it with new features. Here's a set of 10 features you can add to GMail to make it even more useful, including multiple in boxes, extra stars for flagging mail, and offline browsing.

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Monday, February 16, 2009

Just the questions 

SnappyFingers is a search engine the searches just FAQs (frequently asked questions). Research Buzz has a pretty detailed review.
That group of results brought it home to me that there needs to be more categorization of the sources here, or failing that some really rudimentary search filters could be instituted — like limiting sources to top level domain (.edu or .uk instead of .com, for example.) Maybe visitors could participate in tagging sources? There should also be a way to keep the focus strictly on the question. When I ask “Should I get a cat or a dog?” and get an answer to “The lady I write to asked me to send her some money. What should I do?” then there is a lack of precision that is not going to make it easy for the searcher.

I like the breadth of sources that this search engine covers, and 13 million questions is a good start. But there needs to be a way to get more focused.

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Tuesday, January 27, 2009

Sitepoint web developer's reference and tool 

I posted the other day about Sitepoint's beginner's guide to HTML. But they've got quite a bit more that's worth looking at. They've introduced a new reference site for HTML, CSS, and Javascript. The CSS reference will be especially useful for anyone using a modern help authoring tool, like RoboHelp 8, Flare, or WebWorks ePublisher.

To add to that, they've introduced a Firefox extension called Firescope that extends the capabilities of the popular Firebug developer's extension to give it even more power.

Based on what I've seen so far, the Sitepoint reference is among the very best out there and the Firescope extension makes it even more useful.

Now, if they'd just come out with an XML and XSLT reference ...

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Web 2.0 and Word 2007 

Christine Kent offers an interesting take on how Web 2.0 technologies are affecting the publishing world, and how this fits into people's reactions to Word 2007.
The Web 2.0 revolution has also affected publishing. I found my publisher was not promoting my books into the global marketplace as they had promised, so I have self-published using Web 2.0 resources. Others have been unable to get published at all, and so have self-published, to find themselves with best sellers on their hands and conventional publishers offering them million-dollar contacts. Print-on-demand technology is revolutionising publishing as we speak. I can supply my book as a PDF file to a printer who can cost effectively print and despatch a single copy; no more huge print runs resulting in volumes of remaindered stock.

What else is being radically changed as Web 2.0 developers get better and better at what they do, and are enabling ordinary users to do more and more of what they once had to pay professionals to do?

I am writing this using the Blog template in Word 2007 and will hit a button in Word to save it to my Google blog. From there it will distribute itself across a range of other sites with no human intervention. Now how sweet is that?

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Sunday, January 25, 2009

Sitepoint's beginner's guide to learning HTML 

Given how much a part of everyday life the Internet and the Web have become, it's surprising how many people, including some technical writers, don't know anything about HTML. If you're one of them, then check out Sitepoint's Learning HTML: An Absolute Beginner's Guide. It really isn't hard to learn the basics of HTML, and this guide is one of the better introductions.

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Saturday, January 10, 2009

End Times? 

It's been quite a while since I regularly read the print edition of the New York Times, but I do read the web version, at least parts of it, regularly. However, as this article from The Atlantic points out, the Times is in serious financial trouble and could either go out of business or be forced to go to a completely web-based format. That would be a major shake-up for the world of print journalism, but it might not necessarily be a bad thing.
What would a post-print Times look like? Forced to make a Web-based strategy profitable, a reconstructed Web site could start mixing original reportage with Times-endorsed reporting from other outlets with straight-up aggregation. This would allow The Times to continue to impose its live-from-the-Upper-West-Side brand on the world without having to literally cover every inch of it. In an optimistic scenario, the remaining reporters—now reporters-cum-bloggers, in many cases—could use their considerable savvy to mix their own reporting with that of others, giving us a more integrative, real-time view of the world unencumbered by the inefficiencies of the traditional journalistic form. Times readers might actually end up getting more exposure than they currently do to reporting resources scattered around the globe, and to areas and issues that are difficult to cover in a general-interest publication.

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Friday, January 09, 2009

DropMyRights 

Most Windows users run as administrator, a practice that would turn a UNIX admin's hair white. For most programs, it's not a problem, but for applications that access the Internet it exposes you to malware infection. You can get around this by using a little utility called DropMyRights that lets you create shortcuts that run programs as a limited user instead of administrator.

You can download the file from the link on this page.

There's a good explanation of why you want to use this on Steve Gibson's Security Now podcast #176.

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Monday, December 15, 2008

Robin Williams on Obama and the election 

Here's a wonderfully funny clip from a British TV show featuring Robin Williams riffing on Barack Obama and the US election. Hilarious. I'd love to see what he'd do with the current political situation in Canada.

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Tuesday, December 09, 2008

Canadian groups want more Net regulation 

Michael Geist reports that Canadian cultural groups ACTRA and SOCAN are proposing much more Internet regulation for Canadian Net users.
Many submissions call on the CRTC to continue the regulatory exemption for new media, including the wireless industry, Google, telecom industry, the NHL, and the broadcasters. On the other hand, ACTRA and SOCAN lead the charge for a new, highly regulated Internet. SOCAN's vision is astonishing, calling for at least 51 percent Canadian content requirements for Canadian commercial websites. ACTRA calls for full Cancon rules for new media and wants the CRTC to licence new media undertakings, arguing that "the Commission should also require that those who are making programs available from Canada, through the Internet or to mobile receiving devices, for viewing at a time and place chosen by the user be licensed." Note that ACTRA also believes that user generated content should regulated under the Broadcasting Act.

If you want to come up with a way of making sure that Canadian Internet users are marginalized out of mainstream culture, you could hardly come up with a better way of doing it than this. Ridiculous.

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Sunday, November 30, 2008

AllTop 

Alltop bills itself as an online "magazine rack" of popular topics. It aggregates posts from the top blogs in each category. Technical writing is now a category, and I'm happy to say that Core Dump is one of the blogs in that category.

I'm going to add AllTop to my bookmark list - it looks like a good way of scanning topics you're interested in. Each category features 20 or 30 blogs with the most recent five posts for each being displayed. It's very compact and makes skimming a category very easy.

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Friday, November 28, 2008

Camada's Internet is crap 

Cory Doctorow rants about how lousy Canadian Internet service is, and he's right. It's expensive and major Canadian ISPs are imposing bandwidth caps and throttling peer-to-peer applications like BitTorrent. And don't get started on cell-phone service, which is even worse.
Every time I think about moving back to Canada some day, I remind myself of how miserable the national Internet infrastructure is -- and how awful the big telcos are, and how weak-kneed and ass-licking the telcoms regulator is -- and I realize I can't possibly move home. The Internet's where I live, it's how I earn my income. Living on Canada's Internet would be better than living on China's Internet, say, but that's a pretty low bar to hurdle.

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Opera Web Standards Cirriculum 

The Opera web browser has always been known for being standards compliant. Now Opera has created a Web Standards Cirriculum to help developers understand and work with Web standards. And it's excellent - really, seriously, first rate. It starts out with an introduction to the Internet, basic web design, then gets into HTML and CSS. A section on JavaScript is yet to come.

I've only skimmed through a couple of sections, and what I've seen is very impressive. The section on colour theory is probably the best I've seen anywhere. I'm going to have to study the section on CSS, which will be helpful when dealing with some of the formatting problems I've run into with WebWorks ePublisher, which uses CSS.

Thanks to Scott Nesbitt for the tip. It's a good one.

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Monday, October 27, 2008

A web of footnotes 

When I first encountered the World Wide Web, sometime in 1992 or 1993, one of the first things I thought was "Wow, this is going to revolutionize the novel". That didn't turn out to be the case. There are many novels on the web and various electronic formats, but hardly any use hypertext. But readers are taking matters into their own hands, by annotating their favourite works.
And these kinds of annotations transcend the world of comics and scifi nerdery. Music journalist Alex Ross released a book last year about twentieth century music called The Rest is Noise, which he supplemented by creating an elaborate, stand-alone annotation website. A massive compendium of twentieth-century musical terms, with definitions and illustrative sound files, his site can be read alongside the book to enrich the experience immeasurably. Or it can be absorbed on its own, as a musical dictionary.

There are many other examples: Some created by the authors of books, and others like Wolk's created by knowledgeable readers. These javascript:void(0)electronic footnote sites do not replace books, but they make reading feel like an erudite discussion rather than a lecture. They also make it possible for authors to write far more complicated and nuanced books. Confused readers have an easy place to go if they want to understand a crucial reference or idea, while in-the-know readers can have fun adding their own annotations to the web.

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Tuesday, October 21, 2008

What happened to Bloglines? 

I guess I wasn't tho only one having problems with Bloglines. Ed Bott writes about it today.
I just checked my feed on Bloglines, and sure enough, it stopped updating last March. If you’re one of the 599 people who are listed as subscribers to this site via Bloglines, you’ve been cheated. And if that’s your only lifeline to me, you will, ironically, never read this post.

So is anyone out there still using Bloglines? If so, why haven’t you switched to Newsgator or Google Reader?

As I mentioned recently, I'm now using Google Reader. Although I preferred Bloglines' interface, especially Bloglines Beta, I can live with Google Reader and it just works, unlike Bloglines recently.

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Thursday, October 09, 2008

Giving up on Bloglines 

I've been using Bloglines for quite a while now, and up until recently I liked it. But I've been having more and more problems, ranging from "server connection" errors, to feeds not updating, and a complete inability to connect to the site. So I'm switching over to Google Reader. I prefer Bloglines interface, especially the beta site, but it just is not working reliably. I'll keep my account open just in case they turn things around, but I suspect that I'll be on Google Reader from now on.

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Thursday, September 18, 2008

Plain English videos 

When I was at the DocTrain West conference earlier this year, I saw an amazing video that demonstrated the basics of wikis in about as simple a manner as you could possibly imagine. That was part of a series by the Common Craft Show, which includes videos on social networking, podcasting, blogs, and social photosharing, among others. The ContentWrangler site has collected several of these, and they're well worth looking at, and sharing with friends and co-workers.

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Wednesday, September 03, 2008

Technical writing with comics 

Technical writing doesn't have to be all bullet points and numbered lists. Here's something quite different - a comic created to explain Google's new Chrome web browser. WebMonkey has a more traditional preview.

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Tuesday, September 02, 2008

More on HTML 5 

TechRepublic has an interview with Ian Hickson, the editor of the HTML 5 specification, in which he "discusses his favorite features, the features he thinks might be most contentious, the pain points he expects HTML 5 will address, and much more. He also tells what he would change in the original HTML spec if he could go back in time."

Given the emphasis on AJAX and XML development over the last few years, I'm not sure how relevant even a new HTML will be, but some of the new features do look worthwhile, and will certainly make help authors lives easier once the to vendors implement them.

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Thursday, August 28, 2008

Command-line for Mozilla 

The Mozilla Foundation has introduced a new extension for Firefox called Ubiqity that'll make old-time computer geeks all tingly - basically it's a command line interface for Firefox.
Ubiquity has grown out of a product called Enso, an open-source project originally developed by the start-up Humanized. When Mozilla snatched up Enso’s developers, the project went with them and has now emerged as this new UI for Firefox.

Here are some other commands:

tinyurl (generates a tiny URL for any long URL)
add-to-calendar (adds an event to Google Calendar, support for others soon)
check-calendar (give it a day or a date and it lists your GCal events)
calculate (any mathematical expression)
close-tab (plus a name, and it will close the relevant tab)
define (look up any word in Answers.com’s dictionary)
get-email-address (look up a contact name)
map (type any location to get a Google Map)

You can also instantly search sites like Ajavascript:void(0)mazon, Flickr, eBay, Google, MSN, Wikipedia, Yahoo, Yelp or YouTube. You can see results right there in the Ubiquity window (like this Wikipedia search). There are a dozen or so other commands like “view-source” and “Bugzilla” that are of special interest to web developers, plus some commands for interacting with web forms. With Ubiquity installed, you can see a full list at any time by typing “command-list.”
I'm going to try this out - I learned computing in the DOS days and still find the command-line interface easier to use for some things than a GUI. I do draw the line at vi, though.

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Saturday, August 02, 2008

RIP Usenet 

There's been a recent witch hunt against Usenet newsgroups in the name of "protecting the children" from the child porn that supposedly is endemic on Usenet. While it is true that there is child porn on Usenet, banning it completely, or dropping the entire alt hieracrchy of newsgroups, as some ISPs are doing, is not the solution. What it is doing is killing off Usenet as a viable medium of information exchange, as Sascha Segan points out in this PCMag article.
It's hard to completely kill off something as totally decentralized as Usenet; as long as two servers agree to share the NNTP protocol, it'll continue on in some fashion. But the Usenet I mourn is long gone, anyway, or long-transformed into interlocking comments on LiveJournals and the forums boards on tech-support Web sites. Obviously, people lead lives, converse, and learn on the Internet far more broadly than they did in 1993. But give me a moment's nostalgia for a Net that had one place to go, that everybody knew about, but nobody owned.

You can read more about how Usenet can be useful to technical writers in this article that I wrote several years ago.

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Friday, July 25, 2008

Rogers messing with users' DNS 

Rogers, the largest Canadian ISP, is at it again. Now when you enter an invalid URL, instead of your standard browser error page, you get redirected to an ad-cluttered "search" page.
The "Cannot Find Server" web page is typically shown to a user when they type in a web address that does not exist. The purpose of the page is to inform the user that the web site does not exist or a lookup error has occurred so a correction can be made.

Using DPI technology, Rogers inspects the web address request and if it determines that a web surfer has mistakenly entered an invalid web address, Rogers redirects the request and serves up an ad laden webpage selling Rogers products and services rather than allowing the informative "Cannot find server" web page to be displayed.

The result is a confused web browser who has no idea why his or her browser has been hijacked and is now on a Rogers search page.

As soon as I verified that this was happening, I set my router to use OpenDNS. It's not just that I don't like Rogers -- it's a serious potential security risk.

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Thursday, July 24, 2008

More on Rogers DNS error hijackhttp://techdirt.com/articles/20080720/1055151734.shtmlhttp://techdirt.com/articles/20080720/1055151734.shtml 

If you're a Canadian reader of this blog, the odds are good that Rogers is your ISP. If so, you should read this TechDirt post. It's not just that Rogers is messing around with the way the Internet was designed to work, but they've also potentially introduced security problems, and may break user's applications, such as VPN.

You can get around the Rogers hijack by using Open DNS, and you'll probably find your web surfing is faster too, once you get off Rogers' buggy, overloaded DNS servers.

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Friday, July 18, 2008

Can online office apps replace MS Office? 

ComputerWorld compares three online office applications: Google Docs, ThinkFree, and Zoho. All of these have enough functionality that they can challenge Microsoft Office for many tasks.
Web-based productivity suites have made a transition. While at first they simply imitated desktop applications in a Web browser, the current versions add features that begin to integrate the social computing features of the Web. At the same time, they've begun to grow away from simply imitating Microsoft Office to developing personalities of their own.

They share common ingredients, but the recipes vary. Google Docs begins with Google's deep understanding of Web application development and yields apps that are consistently usable, if not always feature-rich. ThinkFree comes from the opposite direction: It began by working hard to replicate the Office user experience in a browser and now needs to focus on Web-enabling the apps. Zoho seems to have the best understanding of the value the Web adds to productivity apps, but Zoho applications don't always match the usability of Google's.

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Monday, July 14, 2008

100 Useful Web Tools for Writers 

100 Useful Web Tools for Writers is one of the best lists of web resources that I've seen in quite a while. It's an annotated list of web sites and tools that writers would find useful, groView Bloguped by category:
This one is definitely going into my bookmarks.

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Thursday, July 10, 2008

Whither HTML and XHTML 

It's been a while since we've seen a major change to the HTML markup language. HTML 4.01 came out in 1995 and XHTML in 2000. Since then, not much. That's changing though with a new, and somewhat controversial, proposal for HTML 5. The genesis of the proposal, and the reasons why it's controversial, are explained in this article.
In many ways HTML 5 is an exciting development, as it offers a huge and comprehensive range of new semantics and APIs. This has to be a good thing—we’ve outgrown HTML 4 and it’s no longer fit for our purposes. However, the lack of serious focus on accessibility, the over-emphasis on the needs of authoring tools and RPC applications, and the excessively pragmatic attempt to sanction existing bad practices are all causes for concern.

But what is particularly interesting, I think, is how HTML 5 came about in the first place. The W3C didn’t initiate it; rather, it was drafted and developed by an independent group called WHATWG (Web Hypertext Application Technology Working Group) and only later embraced by the W3C.

I find it extremely pertinent to note how such a major development was beyond the vision of the W3C and had to be kicked into life independently. We saw the same situation with microformats, and both of these instances suggest the W3C has grown incapable of innovating. This stagnation is possibly a facet of its excessive bureaucracy—a tendency for all large and established organizations.

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Wednesday, July 02, 2008

Need for speed 

Although most urban Canadian homes have easy access to broadband Internet connections, Canadian ISPs aren't doing a good job of keeping that infrastructure up to date. In the US, Verizon is offering fibre to the home, giving subscribers a 50 Mb/s connection - something which Rogers or Sympatico subscribers can only dream of. And even if you have a decently fast connection, your ISP is probably filtering your packets just to make sure you're not sucking up all of your node's capacity with BitTorrent.

The sad situation of Canadian ISPs is beginning to make the mainstream business press, as this article from the Globe and Mail shows.
With the explosion of bandwidth-hungry habits such as peer-to-peer file sharing, video streaming and teleworking, experts are warning that Canadian ISPs are reaching the limits of their capacity under the current infrastructure. But while service providers in other countries are investing in new technology to increase capacity, Canadian telcos are trying to curb high-use customers through methods like throttling, or degrading the speed of clients who use peer-to-peer software.

As individuals and businesses hunger for more bandwidth, proponents of Fibre to the Home (FTTH) technology say putting the brakes on user activity is a tactic that can't last.

"Companies are trying to stand firm and squeeze more bandwidth out of their copper technology because they can't go back (to investors) and say they need more money to run fibre all the way to the home," said David St. John, spokesperson for the FTTH Council.

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Wednesday, June 25, 2008

Search instructional material 

FindHow is a search engine for searching instructional material only - how to pages, tutorials, and user guides. It looks very useful because it'll filter out all the crap you get when you do a normal search. Usable Help says:
The debut of Find How makes it even simpler to find good instructional material on the web. Instead of having to wade through Google results that include people asking unanswered questions and misinformation, you can search only for material that provides "how-to" information. KnowHow promises to offer links only to "trusted" sources of information. Virtually any topic you can think of is categorized and available; making reaching for the manual or Help menu even more of a measure of last resort.

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Tuesday, June 24, 2008

Inside the Internet Archive 

O'Reilly News interviews Gordon Mohr, Chief Technologist for Web Projects at the Internet Archive, who as you might expect, manages one of the largest data repositories in the world. Their Live Music Archive alone could keep you in music for the rest of your life and it's constantly expanding.
Sure; the Internet Archive is a non-profit library, specifically a non-profit digital library. Historically we've had a special focus on things that were created digitally and the web. It's one of our biggest and best-known collections. But we've been increasingly involved in digitizing other media--audio, video, and especially now books. The theory behind the Archive is that given what technology now makes possible, we can give everyone access to all of human knowledge. There really shouldn't be any barriers once we work out some of the technical and funding issues; it's within our reach.

Starting in 1996 the Internet Archive, which was founded by Brewster Kahle, started collecting the web and for a while it was a dark archive. It was crawling the web just like search engines except it wasn't running a current search engine. It was just storing the material for the future. I believe it was in 2000 or 2001 that it was first opened to the public via our well-known Way Back Machine. As it stands now, we have about 11 years starting from late 1996 of captured websites; it's well over 100 billion captured URLs at specific dates and is well over a petabyte of compressed data. That is again just one of the products at the Archive; we've also been a major sponsor and operator of book scanning efforts in partnership in the past with both Yahoo and Microsoft and libraries around the world.

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Wednesday, June 04, 2008

An oral history of the Internet 

Vanity Fair is about the last place I would have expected to find a long detailed history of the Internet, but there you go.
To observe this year’s twin anniversaries, Vanity Fair set out to do something that has never been done: to compile an oral history, speaking with scores of people involved in every stage of the Internet’s development, from the 1950s onward. From more than 100 hours of interviews we have distilled and edited their words into a concise narrative of the past half-century—a history of the Internet in the words of the people who made it.

This is long and really quite fascinating, and the interviews cover a wider range of people than I'd have expected.
Jann Wenner is the founder and editor of Rolling Stone.

Jann Wenner: Jim and Marc set up a demonstration. I’d never seen a hyperlink before. I don’t think anybody had. And it was kind of drop-dead amazing. That you could click on this blue, highlighted, underlined word and then, bam, go to a whole new level of information was dazzling. So I said, Look, this is fantastic, I get it, but I don’t want to go through the cost of building a Web site. We didn’t have the staff or the technology, let alone the money, to do such a thing. But I would invest in two seconds. And I actually sent them a check, but they sent the check back. They said, If you don’t build a Web site, we’re not taking your money.

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Tuesday, May 27, 2008

Wikis in plain English 

I saw the video, Wikis in Plain English, during a presentation at the DocTrain West conference. It's a bit cute, but does offer a good explanation of what wikis are and how you can use them. It would be especially good for people who aren't familiar with wikis.

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Monday, May 12, 2008

3 strikes and you're -- 'netless? 

According to Michael Geist, the Canadian government may be considering a "3 strikes and you're cut off" law for Internet copyright violators. Given how essential the Internet has become in people's lives, I hardly need to say how profoundly awuful an idea this is. I very much doubt that it would stand up to a Charter challenge, but even the idea our government would consider such a stupid policy raises my blood pressure.

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Wednesday, May 07, 2008

The shame of .ca 

The Globe and Mail recently ran an interesting article about how Canadians are largely avoiding the .ca domain in favour of .com. The article goes into a number of reasons, although they don't mention the fact that it costs several times more to register a .ca domain than .com.
If there's a truism on the Internet, it's that everyone wants an address that ends in .com. An address like that means prestige and global stature, which is why it's almost impossible to get a good one any more. Online startups have long since been reduced to mangling the language in new and exciting ways just to find a free domain name. I was about to suggest “Snuzz.com” as an example of the kind of unfortunate domain name that's still free, but upon checking, I see that it's been taken, too.

Not so north of the border! In fact, you could register Snuzz.ca right this instant, because the market for Internet addresses just isn't as hot. To a certain extent, it's understandable: Who wants to look provincial on the world stage?

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Tuesday, April 22, 2008

Blind users face obstacles 

As someone with low vision, I'm quite aware of the obstacles that bad web site design can place in front of users. My pet peeve is sites designed with low contrast gray on white text that can't be resized. But that pales in comparison to the obstacles faced by blind users. Web sites loaded with flash-based graphics and JavaScript menus and controls make it difficult, if not impossible, for blind users to navigate through them. And if the site designers didn't follow Section 508 guidelines or forgot to use ALT attributes on their tags, blind users are effectively shut out from that site. This ComputerWorld article has a good overview of the situation.
A major sin among Web sites is a failure to use the HTML ALT attribute, which can be used to attach a descriptive label to a non-text item. If an image, for example, has an ALT label, the screen reader will read it. Otherwise it is forced to read the file name, which often amounts to useless gibberish.

There are accepted guidelines for designing accessible Web sites, especially the guidelines derived from Section 508 of the U.S. Rehabilitation Act of 1973, as amended. Cyndi Rowland, director of WebAIM, an accessibility organization at Utah State University in Logan, noted that the guidelines are mandatory for federal Web sites and for organizations doing business with the U.S. government. A number of states have also adopted the guidelines.

Writers who produce online help should note that many help-authoring tools have options to enusre that the output meets accessibility guidelines.

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Tuesday, March 25, 2008

So now Bell is screwing users too 

Now Bell Canada owner of the Sympatico ISP, is throttling residential users of Bittorrent. Rogers has been doing this for a while, causing many users to jump ship to Sympatico. However, Bell is going even further, and it's affecting ISPs who buy their network bandwidth from Bell.
Techdirt, Slashdot and Canadian law Professor Michael Geist all discuss our report yesterday on Bell Canada's decision to start throttling traffic of their residential wholesalers before it hits their networks without telling those ISPs they were doing so. The result was a flurry of angry users, and executives at major ISPs who had to explain why they "broke" promises not to throttle traffic. Popular Canadian ISP Teksavvy met with Bell Canada today, and CEO Rocky Gaudrault says Bell is confirming the practice:
Click for full size
They're now openly acknowledging that they are rolling out a full throttling process. They plan to have things fully throttled by April 7th. All BT and P2P traffic will be affected. They claim they are allowed to do so according to their Terms and Services under the Fair Usage Policy in the tariffed contracts... We'll be looking into this shortly.
In other words, Bell Canada is using their monopoly power to degrade the quality of the bandwidth headed to ISP partners. The move makes those competitors immediately less of a threat -- given Sympatico throttles their own customers and wouldn't want a competitor offering better service.

Here's another article about it from the Globe and Mail.

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Monday, March 24, 2008

Patriot Act haunts Google services 

The Globe and Mail has an interesting article about how Canadian organizations are balking at using Google's online software applications because of privacy concerns - especially because of worries that their data may be open to snooping by US government agencies.
Using their new powers under the Patriot Act, U.S. intelligence officials can scan documents, pick out certain words and create profiles of the authors - a frightening challenge to academic freedom, Mr. Puk said.

For instance, a Lakehead researcher with a Middle Eastern name, researching anthrax or nuclear energy, might find himself denied entry to the United States without ever knowing why. "You would have no idea what they are up to with your information until, perhaps, it is too late," Mr. Puk said. "We don't want to be subject to laws of the Patriot Act."

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Friday, March 21, 2008

Sports Illustrated archive now online 

Sports Illustrated has put a huge archive of its back issues online. And when I say huge, I mean it: 150,000 stories, 2,800 covers, and 500,000 photographs. This will be a treasure trove for sports fans. It continues the trend for magazines and newspapers to put their back issues online.

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Sunday, March 16, 2008

Yahoo embraces semantic web 

Yahoo has announced that it will start using some senantic web identifiers when it indexes the web for Yahoo Search. This is an important development, as it should improve the relevancy of Yahoo's search results.
At the moment most search engines, particularly Google, identify relevance for a particular topic using the interconnections between sites as much as they do the text on any single page.

The semantic web promises to change this because it helps to capture the meaning of data on a page and so give machines classifying or searching the web the capability to work out its relevance to a particular topic.

In an entry on Yahoo's blog, Amit Kumar, director of product management for the company's search site, said it was now starting to back key semantic web standards.

Mr Kumar said despite "remarkable progress" being made on how to classify meaning on webpages, the benefits of this work have not been felt by the average web user.

What was lacking, he added, was a compelling reason or "killer app" to use the semantic web technology.

"We believe that app can be web search," he wrote.

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Saturday, March 08, 2008

Becoming a digital unperson 

Here's a rather scary story about someone who got hooked into logging into a phishing site, and had his entire Google online presence deleted: GMail, Blogger, chat - everything gone. Fortunately for him, he had a contact inside Google and eventually was able to get his account restored from backups. But most of us don't know anyone at Google.

It's a little worrisome that something like this could happen so easily. In my case, I could probably set up a new blog, but I'd hate to loose my GMail account, which contains a 3-year archive of the techwr-l mailing list, which I use for research fairly often. And I have quite a few documents in Google Docs.

I guess it's time to do as one commenter suggested and backup my GMail to Thunderbird, and make sure I have local copies of my Docs articles. It wouldn't hurt to have a local backup of my blog too - that's on a DotEasy server and not BlogSpot, so I can't lose it that easily, but what would happen if DotEasy went out of business or had a server meltdown and the backup failed. As they say, s**t happens, so it's best to be prepared.

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Wednesday, March 05, 2008

More live concert webcasting coming 

It looks like more webcasts of live concerts will be coming to the net this year. Fabchannel will be webcasting concerts of major artists from Universal music from the famous Amsterdam clubs, Paradiso and Melkwig. I hope this is successful. I don't get out to very many concerts these days and watching live performances in the comfort of my home helps to satisfy my craving for live music.

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Thursday, February 28, 2008

Adobe AIR creates some breeze 

There's been quite a bit of press this week about Adobe's announcement of their new Adobe Integrated Runtime (AIR) platform. It'll let Internet applications that run on the desktop without a browser, run offline if there's no Internet connection and update automatically when they're reconnected, and it's cross-platform too (even Linux, according to an eWeek article I saw today).

Although it's not just a help authoring tool, you can use it to create online help, and they've released a tool that let's you package RoboHelp projects so they can be converted to AIR.

Wired has an interview with Kevin Lynch, Adobe's chief technology officer.
Wired.com: I'm wondering how you see that division between the browser and a platform like AIR. AIR apps have a different look and feel, more "desktoppy" than browser-based web apps. But is that where things are headed? Do people want to retain the desktop behaviors? Psychologically, don't you think that the shift to web apps has put people into the mindframe of "OK, now I can do everything inside the browser?"

KL: I think that AIR and the browser are complimentary. They're going to co-exist. If you think about the experience in the browser right now, it's going from site to site, from page to page. It's somewhat of an ephemeral experience. For people who rely on particular applications on the internet and use them frequently, they want to give them a greater presence in the computing environment. Those are the applications I imagine you'd want to collect on your computer. Those would run on AIR. Then they can be in your Start menu or in your Dock. They can notify you when things change. You can have a closer relationship with those applications than you would in the context of a browser.

E-mail applications are a great example. There's a huge move of e-mail applications to the web, but in the browser, you need to be online to access your archived communications. You can't be notified of new messages that are urgent unless you have the browser window open. So it's about letting those applications you depend on live up to their full potential and have the richest experience.

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Monday, February 18, 2008

Why blogs are better than print 

Tom Johnson writes about the differences between print media and blogs, and suggests that blogs are superior, using the STC's Intercom magazine as an example.
With blog posts, rather than 10 articles, you get about one hundred times that. I have about 200 feeds integrated into my Google Reader. I’d say on average, I scan down 20 post titles until I find one that’s interesting to me. The quality ratio, then, is 1:20.

On the surface, the ratio looks better for print media. However, here’s the key piece of information: I have 1,000+ blog posts in my feedreader at least weekly, and only one issue of Intercom that comes out monthly. Mathematically, that means on average there are 200 good blog posts for every 5 good articles in Intercom per month. And of those 200 blog posts, at least 5% of them have the appealing content that the editorial process sometimes takes away.

I think he's on to something here. I have about 100 feeds in my Bloglines library (not all of these are blogs - some are news feeds). I find that I get news faster than it appears in my daily papers and sometimes even faster than TV news. Certainly, for tech developments, subscribing to news feeds and blogs beats printed media hands down for immediacy, and the benefits of the editorial process for magazines are outweighed by the timeliness and interactivity of the blog format.

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Saturday, February 02, 2008

Microsoft/Yahoo = Microsoft/Rogers? 

Yesterday, when I read about Microsoft's deal to buy Yahoo!, my first thought was "Why?" and the second was "So, what is this going to do to Rogers?". The Globe and Mail has an article examining that question.
Toronto-based Rogers has a close relationship with Yahoo, which manages the e-mail service that's included with Rogers Internet subscriptions.

A similar relationship exists between Microsoft's MSN and Bell Canada's Sympatico, which is a rival to Rogers throughout many of Ontario's largest markets.

Analysts said Friday they don't expected the Canadian companies will want to change things if Microsoft is successful in buying Yahoo, even though it would mean the two rivals would ultimately be partners of the software giant.

Given that Rogers is my ISP, I'll be keeping a close eye on what happens.

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Tuesday, January 29, 2008

Advancing advanced search 

Most online help systems and larger web sites provide a search function and often there's an advanced search that lets you customize your search criteria. But research shows that most people don't used advanced search. Why? In Advancing Advanced Search, Stephen Turbek looks at advanced search and ways you can improve it to the benefit of your users. If you work on web applications and have any input into their design, you need to read this article.
Define an implicit method for Boolean rules (AND and OR rules) based on normal search patterns — do not ask users to compose Boolean queries. A system that has worked for me is this: If a user selects several different search parameters, perform an AND search between them (e.g., Sony AND Portable). If they choose multiple values for the same parameter, perform an OR search (e.g., Sony OR Panasonic). However, if parameters (such as product features) are clearly non-exclusive, perform an AND search (e.g., Portable AND “HD ready”).

Recognize that quick searches, text searches, and advanced searches may be built with different technologies (e.g., direct database searches, a Google box, or a content management system). You may need to work closely with the developers to make a seamless transition between technologies.

If there are many parameters (more than 15), consider reducing complexity by hiding less used ones under a “see more…” link below the displayed options. Clicking it should display all the options without a page refresh. Evaluate your search logs to make sure you are exposing the right ones. Consider rotating the exposed ones to discover potential popular features, as exposed options will naturally get more usage.

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Monday, January 28, 2008

A look at the HTML specification 

Wired takes a look at the new HTML 5.0 specification, which has now been released in draft. The most significant changes include:
* Support for RSS feeds within the page markup
* New tags for embedding media like audio or video files
* Tags like article or dialog> which can be used to markup items like the main body of a blog post or the transcript of a conversation respectively
* The canvas tag, which can be used to render moving graphics like data visualizations or games
* New tools for building better forms and user menus

Some of the changes may benefit help authors as well as web page designers. However, don't panic, or get your hopes up, as the case may be. It'll be quite a while before we see tools to support the new specifications - and that's once it makes it out of the glacial W3C approval process.

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Sunday, January 27, 2008

What happens to your blog post 

It's likely that many readers of this blog also publish blogs themselves. If you do, have you ever wondered what happens to your post after you publish it? Wired has an excellent info graphic that illustrates what happens to your post after you click Publish. It's also a good illustration of how complex, and how automated, the modern Web has become.

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Thursday, January 24, 2008

Comcast filtering Bittorrent 

It's been reported widely on the net recently that US ISP Comcast is filtering Bittorrent traffic - not just slowing it down, but pretty much completely blocking it. SFRevu has published a long article about this. Author David Downs worked with someone from the Electronic Frontier Foundation to investigate this.
His finger descends slowly to the black keyboard and hovers over the "enter" button. Then we spring the trap.

Eckersley's BitTorrent controller flickers for a second, showing that his computer is "seeding" our file to the Melbourne computer. Then everything stops. The transmission fails, and to an untrained eye, the problem appears to be with BitTorrent.

But Eckersley is running a Net monitor application called Wireshark, which works like an online customs officer checking the packets going out of the computer here and into the one in Melbourne. What Eckersley finds is damning. Someone or something has interceded in the transmission and told the computers to stop talking.

And that something, experts have concluded, is Comcast.

This is something to be concerned about. Rogers has been reputed to be doing much the same thing, although I haven't seen any signs of that myself. I don't have an issue with an ISP imposing download caps (assuming they're reasonable), as Rogers is doing, but blocking protocols is going way too far.

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Friday, December 28, 2007

AOL kills of Netscape 

An era is ending. AOL has announced that it is ceasing development of the Netscape browser. Support will end on February 1, 2008. That basically leaves Firefox, Opera, and Apple's Safari to do battle with Microsoft's Internet Explorer.

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Monday, December 24, 2007

Yale puts some courses online 

Yale has joined the ranks of universities who are putting their courses or course materials online. Several undergraduate courses are now available - not just the notes and problem sets, but video and audio of the lectures themselves.
For his Fundamentals of Physics course, the site offers an index to each session as well as a syllabus. Lecture 1, on Newtonian mechanics, includes an mp3 file of the audio, streaming video in several formats, a transcript, a problem set (with solutions) and even a course survey. The entire course can also be downloaded at once, with individual audio and video files available for playback on iPods or other devices.

Unlike the static cameras and uneven quality of lectures on the University of California at Berkeley’s YouTube portal, for example, Yale’s appear professionally produced. Shankar, for one, says he can’t imagine his course being useful on the Web without the accompanying video. “In physics, you write all the equations on the blackboard ... you talk a bit and you write a bit.... You need the camera to show the board all the time,” he said.

The six other courses being offered so far are Frontiers and Controversies in Astrophysics, Modern Poetry, Death (Philosophy 176), Introduction to Political Philosophy, Introduction to Psychology and Introduction to the Old Testament. Besides their popularity and general introductory nature, Shankar suggested that Yale initially chose courses taught by experienced or award-winning lecturers — those who would best represent the university off campus and online.

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Saturday, December 01, 2007

Fixing HTML 

HTML, which started out as a simple markup language that you could learn in an afternoon (I know, because I did exactly that), is getting to be a lot like, and just as complex, as XML. Douglas Crawford has posted a manifesto in which he argues that the W3C proposed standard that he's calling HTML 5. At first glance, it has a lot of merit.
These changes significantly improve the reliability, security, and performance of HTML applications. The simplification of the language reduces the cost of training of web developers. It incorporates the best practices of Ajax development. It provides extensibility without complexity. The deltas from HTML 4 are generalizations and reductions, which should make browser implementation more straightforward. This is particularly important for mobile devices that cannot tolerate the power demands of complex platforms. The only new feature here is the module, which is critical for security. Modules makes safe mashups possible.

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Sunday, September 30, 2007

Canada losing the war on spam 

According to this article in the Toronto Sun, Canada is one of the top spam havens in the world, and our fearless leaders in Ottawa are ignoring the problem (so what's new).
"(Canada's) federal government is not doing much but talking a hell of a lot," says Richard Cox, chief information officer for the European-based Spamhaus Project, a not-for-profit organization of IT professionals that monitors the sewer-like outpouring of global spam.

While a spokesman for Industry Canada says the country was ranked 17th on a "Dirty Dozen Spam-Relaying Countries List" last year, Spamhaus currently has us ranked eighth in the world as a haven for spammers. It says Canada is a comfortable home to spam gangs, including a notorious outfit based on the West coast and others in the Toronto area.

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Tuesday, September 11, 2007

Simple Spark 

Simple Spark is a directory of web applications, and there are a lot of them, some 5,300. You can browse by category, type (iPhone, Wii, mobile, or most recent). I'm truly amazed at the number and range of applications.

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Monday, September 10, 2007

ajaxWindows WebOS launched 

ajax13.com, founded by Michael Robertson (MP3.com, Linspire) has launched ajaxWindows, a full-fledged, Web-based virtual operating system that runs inside your browser. It looks pretty slick. The interesting thing about it is that it uses online services, like GMail, to store information and files online, so that you have a persistent desktop from any browser.
Once your ajaxWindows computer is setup you can access it from any Macintosh, Microsoft or Linux computer. It runs best with Firefox, but can also run on Internet Explorer with the addition of an ActiveX plugin. You will experience a full functioning desktop operating system with the ability to drag icons around, navigate through folders, customize your menus, and of course launch applications.

Included in the default ajaxWindows desktop is a rich library of free applications. There are office type applications that Ajax13 has authored to open, edit and save Microsoft Publish PostOffice formatted documents. These include ajaxWrite for Microsoft Word documents and ajaxPresents for Powerpoint files. There is also a wide range of best-of-the-web applications preloaded.

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Matching browser displays between IE and Firefox 

Tom Johnson has put together a good series of tips on matching browser displays between Internet Explorer and Firefox. Although the two browsers are more standards-compliant then in the past, web designers who need to have a page look the same for everyone still have some work to do.

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Thursday, September 06, 2007

Protecting your privacy in Facebook 

If you use Facebook, you probably want to read this article in the Telegraph on how to prevent online exposure of information you'd rather keep private, or at least restricted to a small circle of viewers. And no, you won't find me on Facebook, yet -- my kids insist I should be, and several members of my family are there, but I'm still twitchy about the privacy issue.

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Friday, August 31, 2007

Google Health 

Google has added yet another service, this one a health-focused search called Google Health. The nice thing about it is that you can easily narrow your search to focus on specific areas like symptoms or prevention.

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Wednesday, August 08, 2007

HTML 5 better for document publishing 

HTML isn't dead yet. The release of HTML 5 will bring us a bunch of new elements, many of which will be of interest to technical writers as they provide a structured markup alternative to more complex XML schemas like DITA.
Even well-formed HTML pages are harder to process than they should be because of the lack of structure. You have to figure out where the section breaks go by analyzing header levels. Sidebars, footers, headers, navigation menus, main content sections, and individual stories are marked up by the catch-all div element. HTML 5 adds new elements to specifically identify each of these common constructs:

* section: A part or chapter in a book, a section in a chapter, or essentially anything that has its own heading in HTML 4
* header: The page header shown on the page; not the same as the head element
* footer: The page footer where the fine print goes; the signature in an e-mail message
* nav: A collection of links to other pages
* article: An independent entry in a blog, magazine, compendium, and so forth

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Friday, July 06, 2007

Weaving the Semantic Web 

eWeek has published a profile of Tim Berners-Lee and his Semantic Web project. If you've been living in a cave for the last 15 years, Berners-Lee is the original developer of HTML and the web browser. His Semantic Web project attempts to make the Web smarter by better use of metadata (indexing) and linking. Sounds a lot like what technical writers do, doesn't it?

For some reason, the cover story doesn't seem to be available on the eWeek web site, but you can listen to a podcast of the original interview with Berners-Lee. I saw Berners-Lee speak about ten years ago in Toronto -- he's an articulate and engaging speaker, and this is worth listening to.

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Wednesday, July 04, 2007

Switching from desktop to online tools 

Tom Johnson has a post about switching from desktop to online tools. I've blogged about this quite a bit myself, and I use several online tools regularly, including Bloglines, Google Docs and Spreadsheets, and Google Notebook. I also have a GMail account, which I use mostly to archive techwr-l posts.

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Friday, June 22, 2007

Essential HTML, CSS, and other web cheatsheets 

Here's a list of cheatsheets for HTML, CSS, PHP, Javascript, and other web languages. The list is compiled by Marc Andreessen (remember Mosaic), so it should be useful.

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Wednesday, June 20, 2007

Popurls 

Popurls is a nifty metasite that aggregates the most popular posts from sites like Digg, Slashdot, Flickr, YouTube, del.icio.us and a few others. It's a handy way of getting a quick look at what's going on on the net.

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Tuesday, June 12, 2007

Google does conversions 

I've known for a while that Google will do more than basic searches -- for example, you can type "define: word" and get a definition. But now it does conversions too. Type in something like ".9 kilometers in feet" and it'll tell you that it's 2 952.75591 feet. Neat.

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Monday, June 04, 2007

Google Notebook 

Google keeps developing neat and useful new software. The latest one I've discovered (at least that I have a real use for) is Google Notebook. This lets you create notes and organize them into notebooks. Your notebooks can have sections. Formatting options are pretty limited (bold, italic, font, size, and text colour, and you can add hyperlinks. No bulleted or numbered lists, but if you want to get fancy you can export your notes to Google Docs and Spreadsheets.

I'm always jotting down quick emails and sending to myself as a form of note taking. This is easier and more organized. It's similar in some respects to Microsoft's OneNote, but much more basic. But it has more than enough functionality to be useful and it's always available online.

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Tuesday, May 01, 2007

Company filters out person's "gay" name 

New Zealand Telecom has apologized to a woman after its email system filtered out her emails because she used the word "gay" -- which just happens to be her name.
Herald on Sunday inquiries have revealed that the response was triggered by Telecom's internal email monitoring system, which exists to "prevent misuse of email technologies in the workplace and act as a deterrent to harassment," according to Lenska Papich, public relations manager for Telecom's broadband and online division. "Our systems internally detect a number of words, including both the words gay and heterosexual, that could be deemed as inappropriate for use at work."

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Friday, April 27, 2007

Crisis in Internet radio 

A bill recently passed by the US congress will likely result in the silencing of most Internet radio stations. BoingBoing has a lengthy post about this, centred around a long article by the manager of Soma FM, one of the earliest Internet radio stations. Of course this just affects the US, but the RIAA has been pretty successful in bullying other countries (Canada included) into implementing their policies.
n March of 2007, the CRB (Copyright Royalty Board) released the rates for 2006-2010. Not only have they have gone up drastically - by 2010, the rates will be 150% higher than the 2005 rates. In addition, and more problematic for independent web radio stations: the way royalties are computed has changed: stations can no longer pay based on our gross revenue but have to pay based "aggregate tuning hours". For SomaFM, this means our royalties for 2006 will be increased retroactively from about $20,000 to about $600,000. That's more than 3 times what we made in 2006. And our royalties for 2007, based on our current audience size, will be over $1 million dollars, and over $1.5 million by 2009. That's if our audience size stays the same.

Now SoundExchange says these rates are fair. Since the hearings were closed to the public, we don't know everything that was presented to come up with these supposed fair rates. But we have heard that the rates were based on mis-information, including the fact that the numbers were based on on-demand music subscription services. The bottom line is that the new rates are so high that US-based internet radio as we know it will go away. Even big players like Pandora have said they don't have a viable business plan with these new increases in royalties.

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Friday, April 20, 2007

Big brother is alive and well and living in Ottawa 

A Canadian Member of Parliament wants to clean up the Internet by forcing Canadian ISP to become censors and to spy on their users.
* an ISP licensing system to be administered by the CRTC that is defined so broadly that it would seemingly capture anyone offering a wifi connection
* a "know your subscriber" requirement where ISPs would be required to deny service to past offenders (though the ISP would escape liability if upon learning of an offending customer, it terminated service and notified the Minister of Industry)
* a new power that would allow the Minister of Industry to order an ISP to block access to content that promotes violence against women, promotes hatred, or contains child pornography. ISPs that fail to block face possible jail time for the company's directors and officers.
* the Minister of Industry can prescribe special powers to facilitate searches of electronic data systems (ie. lawful access)

Given that this is a private members bill, it's unlikely to get passed, but if it's indicative of the attitude (and ignorance) or the ruling Conservatives, then we have a problem (but we know that already, don't we?).

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Wednesday, April 18, 2007

Rogers and net neutrality 

Michael Geist, a professor at the U. of Ottawa, writes a weekly column for the Toronto Star on technology and intellectual property issues. This weeks column was about Rogers, the Canadian ISP and cable company, that also happens to be my ISP, and how they are using traffic-shaping technology to degrade certain types of service. By attempting to limit the bandwidth of Bittorrent users, they're also affecting users of secure email and VPN services. There's more about this issue on his blog.

I will say that I haven't noticed this personally, but if it affects my VPN connection to work, I'd have to switch to Sympatico or another DSL provider. Personally, I'd just as soon have a plain ISP service -- all I want is a straight, unimpeded pipe to the Internet. I don't use and don't care about all the other stuff that Rogers provides as part of its service, and I most definitely don't want them mucking around with my connection. I don't mind bandwidth caps or charges for traffic over a reasonable limit, but if they start affecting my connection, I'm gone.

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Tuesday, April 17, 2007

Archivists embrace digital page 

Archivists at the University of Toronto are busy scanning thousands books as part of the Internet Archive project. The oldest book that they've scanned is Saint Augustine's The City of God, which was printed in 1475.
The Toronto scanning centre was the Internet Archive's first attempt at large-volume book digitization, starting with a pilot project in 2004 at U of T's Kelly Library. Insiders call the current operation, housed at Robarts Library, the Thirteen Scribes. That's a whimsical reference to the monks and others who hand-lettered books before the invention of the printing press in the mid-15th century.

The "scribes" here are a combination of people and custom-built machines that can each scan up to 500 book pages in an hour. Multiply that by 13 such set-ups and two seven-hour shifts every weekday and you can see how the scanning centre manages to copy more than 1,000 books a week.

"It's very industrial," says Juszel.

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Sunday, March 25, 2007

Yahoo Pipes 

I'd Rather Be Writing has a long post about Yahoo Pipes, a new service from Yahoo that lets you "blend, manipulate, and combine feeds from various data sources to create a streamlined, single feed of information. Essentially Yahoo Pipes allows you to create feed mashups of different data sources without having a knowledge of programming." As the article points out, you could easily create a feed that scans several online services for the keywords "technical writing" and builds a new RSS feed for you. This is very slick stuff, and could be useful for anyone who has to search across disparate web services.

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Saturday, March 17, 2007

How a library system fought the forces of darkness - and won 

Author Neil Gaiman posted a long letter from a librarian in Ohio, telling how their small-town, rural library system fought a battle for intellectual freedom, and won. It's an inspiring story.
I wouldn't wish our experience on my worst enemy, but...it does help to put things into perspective.

We are not special. We are just ordinary library people. We are human - we falter and stand up again. We learn and do better the next time. There are thousands of us all over the country - all over the world. And, we are just doing our job, because defending intellectual freedom is just as much a part of our job as reading to third graders and helping people find American Gods on CD.

We will not trade our ideals for what is easy and "practical". We will not trade them for a single word. Our eyes are open and it takes more than an abused scrotum to make us blink.

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Wednesday, February 28, 2007

Online to-do lists with Tada 

I posted a while back about an online tool called Gubb for creating to-do lists. Now there's another online to-do list maker called Tada. It looks like it might be a little simpler than Gubb. Both let you access your lists from anywhere and share them. It's a good idea for quick and dirty lists - for example, things that I hear about while listening to podcasts that I might want to check out.

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Sunday, February 18, 2007

US declares war on Canadian file sharers 

The US copyright mafia is now going after Canadian downloaders, sending out intimidating but legally insignificant emails to thousands of subscribers to Canadian ISPs.
A number of industry groups, mostly based in the United States, are relying on e-mail to get the message out that peer-to-peer file sharing is illegal. Thousands of the e-mails are being sent to Canadian users each month under a program known as "notice and notice."

Major Canadian internet service providers including Rogers, Bell and Telus have voluntarily agreed to distribute the notices to their customers on behalf of the industry associations. Telus forwards an average of 4,000 notices every month.

So much for national sovereignity, eh?

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Saturday, February 17, 2007

The Purpose of the TSA 

It's pretty clear that the U.S. (and Canada to a large degree too) has turned into a nation of sheep after 9/11. For a couple of parallel views on the subject, see Theater of the Absurd, by the Absurd, for by Fred Reed.
Every time I go to the United States (I have just returned from two weeks in Washington), I am astonished by the antic security, by the proliferation of admonitions and alarms and inchoate fear. Now it is illegal to carry toothpaste on airplanes. I find myself wondering: Is this just another spasm of periodic hysteria, like Prohibition, the Sixties, and a Commie Under Every Bed? Or is it calculated political programming?

Then go to Saturday's posting on Jerry Pournelle's The View from Chaos Manor.
I have long said that the purpose of TSA is to convince us that we are subjects, not citizens. I doubt that most people involved know this. Most TSA employees probably truly believe they are heroically trying to keep Americans safe. What this says about their intelligence and/or gullibility I leave as an exercise to the reader.

I'm with Jerry on this one: the cure is worse than the disease.

Incidentally, Jerry's Chaos Manor Musings web site is well worth checking out - it's one of the four web sites that I pay to subscribe to. (If you're curious, the others are Robert Bruce Thompson's site, Merriam Webster Unabridged, and the Chicago Manual of Style Online.) I've been reading Jerry's columns in Byte followed by his web site for more than 20 years. He has a rather different view on some things (climate change, for one) than I do, but I respect his opions, and agree with him on many other topics. It's one of my five favourite web sites.

I should not that you don't have to subscribe to read Jerry Pournelle's or Robert Bruce Thompson's sites. You'll get access to some worthwhile subscriber-only material if you pay, and you'll have the satisfaction of helping to keep the site going. But most parts of their sites are free for the browsing.

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Wednesday, February 07, 2007

Internet root DNS servers attached 

The Internet's root DNS servers were attacked last night by what seemed to be a denial-of-service attack launched by a large botnet.
Experts said the unusually powerful attacks lasted as long as 12 hours but passed largely unnoticed by most computer users, a testament to the resiliency of the Internet. Behind the scenes, computer scientists worldwide raced to cope with enormous volumes of data that threatened to saturate some of the Internet's most vital pipelines.

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