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Online Help and Documentation
The following list is for resources related to the production of online
help and for discussion of online communication in general. The Online
Help section was originally for Windows Help only, but can now be taken
to include other forms of online help, such as HTML Help and JavaHelp.
Online Help
Vendors
- Bristol Technology home page,
makers of HyperHelp for UNIX and Linux
- Christian
Ministries Software, vendors of Visual
Tutor, free download
- 03/16/02 ComponentOne,
new publishers of Doc-to-Help
- eHelp Corporation, formerly Blue
Sky Software, makers of RoboHelp
- ForeFront Help
Center, from ComponentOne, who purchased ForeHelp when ForeFont
went under and are incorprating it into their own products
- Lamaura Development home page,
developers of SOS Help! Info Author
- Olson Software, producer o
the HyperText Studio
- Qarbon Software, makers of ViewletBuilder,
including a free version
- 03/16/02 Quickhelp
for Linux, "a development tool for quickly creating and distributing
online help for Linux applications"
- Ringwood Software, producer
of Trove Direct
- WexTech Systems,
producer of AnswerWorks, former publishers of Doc-to-Help (see ComponentOne)
- Work Write!, Windows and HTML
Help, KeyHelp and KeyTools, as well as customized solutions.
Information and Files
- Help Technolgies
page by David A. Knopf, excellent discussion of the various help technologies
and tools. Recommended
- HTMLHelp Center, tutorials
and information about Microsoft's HTMLHelp
- Macro Help Reference
for Non-Programmers, excellent help file full of tips on WinHelp
macros, INI and PRJ files, and lots of useful tips, by Brett Merkey
- Mastering RoboHelp
Office 9, by Janice Carlson, a PDF-format book that can be purchased
online.
- Winhelp.net, tips and information about
windows and HTML help
- Winhlp-l
mailing list archives
- Winhelp-l
web page
- 03/17/02 WinWriters
Online Help Resources Directory, very comprehensive list
of tools, contractors, training, books, periodicals, and web resources.
Recommended.
- World Wide Winnovations,
HTML Help and WinHelp services and resouces, including "HTML Tips
and Tricks" and "Customizing the WebHelp Interface".
Online Publishing and Information
This section includes information on writing for
online in general, as opposed to Web specific information. (The distinction
is a bit arbitrary, so you may find related information on the WWW Publishing
page.) Note that some of the links are for companies that do consulting
in the field, but I've included the links here as they provide useful
information on their Web site.
- The Art of
Electronic Publishing, by Sandy Ressler. This site has the full
text of the book of the same name. This site looks like it requires
a recent browser for proper viewing.
- HyperTerrorist's
Timeline of Hypertext History, a hyper-linked history of hypertext
and related topics
- HyperTexas,
Winhelp, multimedia, HTML, and training
- Hyperviews: Online, the
Web site of the STC Online Information SIG
- Journal of Computer Mediated
Communication, "A Journal for New Media", published by
the Annenberg School for Communication at the University of Southern
California
- William Horton Consulting home
page. Bill Horton is the author of Designing and Writing Online Documentation,
Designing Web-Based Trainging, and many other books. You can download
some of his presentation slides and purchase some of his books online
in PDF, including the classic Illustrating Computer Documentation.
- 03/17/02 Rapid
Navigation in Online Documents, "design of documents and viewers
to support structured hypertext and easy skimming"
- The Rockley Group Inc., experts
in multimedia, online publishing, single-sourcing, and SGML/XML
- A Style Guide for
Online Hypertext, a W3C document, now somewhat dated, but still
useful.
- Writing for the Web,
"research on how users read on the Web and how authors should write
their web pages. Mainly based on studies by John Morkes and Jakob Nielsen."
- 03/17/02 Writing
for the Web, written for people who want to publish research on
the web
- WWW Hypertext
Style, by Jerry Tutsch. Good article (in hypertext format) on hypertext
structure and style conventions as applied to WWW documents. Can be
applied to other forms of online publication.
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Keith Soltys -- keith@soltys-DELETETHIS.CA
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